I love the clothes, quality, style and price Superdry offers. But during checkout I changed my address, and quickly noticed in the confirmation email that my updated address didn't save for the purchase I had just made. The email states to contact you quickly if the address is wrong, but the website it linked to said once an order is placed it can't be changed. I emailed anyway explaining what happened but my order shipped out before I received a reply (I'm unsure if I ever received one). So then I had to pay UPS $8 to hold my package at a pickup location. I wouldn't be upset if it were my ignorance and error, but I checked multiple times to make sure I had the new address entered in correctly.
Claim your business profile now and gain access to all features and respond to customer reviews.
Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
