I ordered as a Christmas gift, on 12/15/22 a Women's size 8 Microfiber Expedition Parka Jacket. Once received label on package reflected a size 8. Once jacket was removed from package tag on jacket was a size 4. In the scheme of things, I completely understand these things happen. What I am having a difficult time grasping is Superdry's complete lack of follow through in trying to resolve the issue. It has been nearly impossible to talk to a live person. As of this writing I still haven't received a response. There is no direct US number to call. Very frustrating. Hopefully the correct size will arrive before our New York winter ends.
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