I am currently in the process of doing an exchange online. The exchange process is not outlined at all anywhere on the website and so far the process has taken way too long and I am still waiting to receive my exchange. Recommend outlining and publishing an exchange process on your website that includes turnaround times and receipt of the new item.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
