Well I ordered a jacket for my daughter which arrived promptly but was a size small and needed to be returned for an exchange in a size larger. I went to the portal link and filled out everything very carefully for an EXCHANGE. A few days later I received an email stating that they had received the jacket and after inspection I would receive a REFUND within 10 days. I FILLED OUT THE INFO FOR AN EXCHANGE!! of course there's no phone # to call so now it's email hell waiting to here after three days nothing! of course the jacket is no longer on sale and I'm not buying it at full price. Oh and supposedly there's a chat line but that didn't work either. Not happy or impressed. 1st and last purchase with this company.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
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