For some reason, my old address autopopulated even though I made a purchase recently. I ended up paying with PayPal. Usually there’s a screen that allows you to confirm the details of your order. When I clicked purchase on PayPal, my order processed and is to my old address.Within 5 minutes, I reach out to customer service about the address. 2 days later I get a response saying my order has been dispatched. I get automated email from superdry to confirm my order and it states to make changes to the address if needed. I reach out again and the customer service states it’s too late since it’s already dispatched. Later that day, I then get an email saying my order has been dispatched. Unorganized.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
