us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Lisa B. Fiel Flowers
Loved a discontinued jacket and quality going down

I loved a certain jacket that should NEVER have been discontinued.. It was the W5000022A short jacket (that tapered at the waist a bit -love that so do a lot of women) in black with a nice fake fur collar. I finally after looking everywhere found it on your website must be a left over.. I ordered it came damaged zipper and the fur was horrible all matted and looking very sad I returned it to the Times Square store and I hope you refunded me I never got an email receipt for the purchase or one for the refund back to my CC are you kidding?? So that's my story I saw your current line of warm quilted etc filled coats all boxy styles and few had any nice fake fur at the collar anymore You are losing it..sorry to say you need t up you fashion game your clothes are starting to be boring cheaply made and no imagination you'll end up like The Gap going into Chapter 11 I liked your brand I'll have to avoid until I see some changes. Thank you LF NYC

2
Date of experience: Oct 13, 2022

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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