Worst customer service experience ever. We ordered a few shirts and a jacket. We got the shirts in a couple days in a slim envelope and made the mistake of thinking the jacket was shipped separately. After a week or so we called to see where it was. Apparently that was too long to report it. They said it was delivered and it was up to us to prove otherwise. Said we should have taken a picture of the nonexistent package.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
