Shouldn´t have payed for 2 day shipping.After my purchase and paying for expedited 2 day shipping, I received a confirmation email with a delivery estimate of more than 7 days.I contacted customer service, and they couldn´t tell me for sure if my order would arrive in 2 or 10 days, wich was a big issue, because I was only in the US for 5 days.I asked them to cancel my order, but they told that wasn´t possible, and that I had to wait for the order to arrive and choose not to receive it, only then they would reimburse me. The issue, is that I wasn´' going to be there to deny the order.Luckily the order did arrive after 4 days, but the whole experience was terrible, and the customer support even worse.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
