us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Rodrigo Mafra
A frustrated client that loves your clothing

I’m not rating your clothing which I really love I’m rating how badly designed is your website, leading to the bad experience I’m having, which was to learn afterwards that I was unable to return some pieces I purchased online at the sales section of your US store the page is very ambiguous and in lack of clarity. Firstly There is no indication on the page where the sale is going on that there are no returns allowed, only indications for how to return so I assumed they were returnable. I bought more than I normally buy because I’m used to going to your stores n trying them on. Plus I’ve purchased thru your Amazon store n had no issues returning. Look I’m no longer caring if I get my return, I’m after the honesty of the purchasing process. If NO RETURNS ALL SALES ARE FINAL were right by the price of the product or on the same page as the product I wouldn’t be writing this to you. Please be a more honest company I really love your clothing. We are in an online centric commerce world be better n offer the guarantee of returns no matter the situation. I wish u well. Rodrigo Mafra

1
Date of experience: Mar 04, 2022

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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