I purchased a jacket from you . It was too large. I purchased a replacement in a smaller size. When I tried to return the larger size it stated "non returnable" I contacted customer service via chat and was informed I would have to email customer service. I emailed customer service two times and have received no response. I did not see any notification at checkout that this item was non returnable. The receipt I received via email did not state the item was non returnable. Amazon.com has the same SuperDry jacket, for the same price, and states, Free Returns. BTW the jacket ships directly from SuperDry. Buyer beware of SuperDry's return policy!!
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