Not a great experience. Online portal behaves weirdly sometimes and because of that I placed the same order 2 times. Customer care is also very slow and there is no customer care number to reach for US people. Chat is also useless, not much of help. Returned few items recently but didn’t receive the full amount. Trying to creat return for few items but the return portal is not allowing to creat a return label. Overall a very bad customer experience
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
