I order prior to the Christmas delivery deadline. Waited for it to be shipped from the warehouse. I got a tracking number and everything but tracking never left their warehouse. I waited a week to see if anything would change and it didn't. I reached out to customer service. They told me my package got lost and they had already refunded me. Checking my bank statements they didn't refund me. I wrote back and they did not help me. I'm angry they never sent my package out, didn't let me know package was lost, and they lied about refunding me. I will never reorder from the site again. It's a nightmare and they give excuses and then just ignore your replies
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
