us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Cynthia
Order never received

I placed an order during the Black Friday sale. I was excited to receive my order, but Instead I received an email saying I was refunded for “returning the items because they did not fit.” This was not true, since I never even received my order, therefore never even got to see if it fit or not. This is ridiculous and disappointing and makes me not want to order from here again. When I emailed about it they said it got lost in transit therefore returned to sender. I never got offered anything to make up for it, not even to pay what i had originally paid during the sale. Horrible experience.

1
Date of experience: Dec 15, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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