I ordered a coat for my friend. It is a very nice coat and is made of excellent quality. I had actually purchased the same one years ago as a gift for a family member. However, the one that I recently ordered has an issue with the zipper. It’s almost impossible to zip or unzip. It gets jammed in the lower part. I have sent emails regarding this issue but I have yet to receive a response. What do I do in this situation? Other than the issue with the zipper, my shopping experience was great. Shipping was quick and efficient.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
