us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Charlie
Horrible service

I am submitting a one-star review because I ordered a size us 4 in a jacket and when received it was a size 8, the package that it was put in with a paper bag that was split open and re-taped when I went to customer service the only option was to chat and it took 2 days for someone to respond to me I had already submitted a return via Intranet and when I went to select the size it came up as a size 8 not a size 4 which means Superdry intentionally meant to sent me a 8 instead of a 4 hopefully I receive a full refund no deductions I do not suggest this to any of my friends and or colleagues. Very unprofessional

1
Date of experience: Dec 04, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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