My package arrived with nothing in it. It took days for customer service to contact me back and finally redispatch a replacement. I received notification today that it shipped and it’s the wrong size! I’m waiting to chat with customer service. It’s a simple issue that could be resolved over the phone in a few minutes. It’s turned into a lengthy process.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more