us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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James Lowery
Lied to me and offered horrible support

I placed my order on Tuesday, September 7, and the label wasn't even printed until Monday, September 13, and they sent me an email to expect delivery on Wednesday, September 15 which after finding out that this company was in England, I knew that would not happen. I was also charged international tax on top of US tax. I opened a chat session when it did not show up on the 15th and requested to cancel and get a refund but was told that they could not do that until a certain number of days passed even though I was told that it was still in the warehouse in England. I like dealing with honest companies that are straight up with their communication. There should be a warning on their website that international taxes apply. Nevertheless I will not do business with them again and will warn my friends.

1
Date of experience: Sep 22, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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