I ordered a backpack that cost me around $65 USD for my son that is in high school. After a few hours using the backpack my son messaged me to let me know that the zipper has broken and I had to go in the middle of my day to drop him another backpack.Problem did not end there. I requested a return online and I was able to print a return label from home, however when I arrived to UPS they charged me to pack the item although the label said that they have to drop the item in a pouch bag but UPS did not have a bag that fit the backpack.As of today I still have not receive my money back and I ended paying for the packing of the item.Like you can imagine my rating will not be good at all.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
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