us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Michael
I usually would give Super Dry a 5 star…

I usually would give Super Dry a 5 star review, but my recent order turned out to be a major disappointment. I recently ordered the City Hero Leather Racer Jacket online. When I received my order and opened it, I was left very disappointed. The jacket was ruined. Now I have to go through the trouble of having to return the item.In the past, the leather jackets I've ordered online and received, were packed properly in large shipping bag/packaging. The leather jacket I received was packaged in a much smaller shipping bag/packaging. Too small for the jacket to fit in properly.The outcome is the leather jacket is now so badly wrinkled, and creased that it looks terrible! Ruined to be exact! And this is the 2nd time it's happened. with the exact same jacket that I had ordered last year! Super Dry needs to train their employees in the shipping department how to properly package and ship items. Leather jackets to be exact. Train them to practice common sense.I'm now a little reluctant when it comes to ordering a leather jacket online.

3
Date of experience: Jul 01, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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