us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Omar Khairzada
very unfortunate customer service

very unfortunate customer service, i purchased 13 items , because the website has in bold letters "free delivery free returns" .When the 13 items arrived 6 of them fit me and the other 7 items where either too tight or to large. I then proceed to try and exchange and apparently their is a strict no return policy. I rechecked the site and the no return language is hidden in the care section for the clothes. I really like the quality of super dry however this experience has put a bad taste in my mouth. very unfortunate for this company because I didn't even want my money back , store credit would have been fine , but the answer is still no... i guess read the fine print hidden in the care section for the clothes because customer service is non existent .

1
Date of experience: May 04, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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