us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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RAGHUVEER VADLAKONDA
Unclear Product Description for FINAL SALE items

Hi, I purchased few items and I thought they are on "Sale" but not "Final Sale". Before I purchased the items I checked that product description and confirmed that the items are not on "Final Sale". However, when I tried to return the items through online portal I am getting a message that "Order can't be returned as it contains non returnable products only". Below are the order numbers. Order numbers SUPERDRYUS4091639SUPERDRYUS4093425I contacted customer service and they said the items I bought were on Final Sale. How would I know if the product description doesn't indicate that the items are not returnable? Firstly, I am very dissatisfied that the items I bought are not true to their size. Secondly, I am stuck with the items that I am never going to wear as they are too loose at the waist. I would greatly appreciate if you facilitate the return. Regards,Raghu Vadlakonda

1
Date of experience: Apr 12, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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