I haven't received my package yet. Everytime I try and contact customer care over live chat, they redirect me to mail the investigation team which I have mailed them twice and still haven't heard from them. I do not understand why I am being tossed between the customer care representative and the investigation team who do not seem to acknowledge my mail. This is the worst experience I have ever come across.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
