Ordering on the site was a breeze. It did take longer than most online purchases I have done. I finally received my order and it's completely different than what I ordered. I ordered 3 women's hoodies and sweatshirts. What I received was 4 2xl Men's shirts. I tried to go on the site for customer service but the only thing available was chat or email. No phone number to talk to someone. The chat was no help. All it did was told me to take pictures and send them via email. Also, the chat representative was a little pushy. If robots can be like that. His name was Mark. I emailed the care center and I did receive an email back telling me that it could take 7 days for a response. At this point, I just want a refund. I will never buy SuperDry clothing again.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
