I was planning to purchase two hoodies in one online order. However such a simple task was thwarted by your defected online shopping system. Below is what exactly happened to me. After adding one hoodie in the shopping cart, your website kept clearing my shopping cart while adding another item. I kept trying more than 5 times, then I gave up and made the purchases into two transactions instead. Besides that, I specifically put my sons as the package recipients in the shipping info, which is clearly shown in my confirmation receipt email. But your system still mistakenly changed me as the recipient instead for both packages, which increases a lot of risk of making the package undeliverable to my son’s place. It’s a truly extreme disappointed online shopping experience with Superdry.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
