I would give you 0 stars if I could. I followed your sizing guide and ordered a black puffer jacket in a size 8. I am normally a size 4-6 and wear a small in most tops. But I listened to your sizing guide and ordered an 8. The jacket is WAY TOO LARGE. So I go on your website to exchange it for a smaller size. Your returns/exchange portal is garbage and kept saying I was processing a return. I emailed your customer service reps to confirm I am completing an exchanges with no response. I called your number and NO ONE IS ANSWERING PHONES??? What kind of customer service is that? Cherry on top is now the jacket is out of stock in the size I need so I can’t even do an exchange. I am so annoyed. Your sizing guide sucks, just let people order for themselves.
Claim your business profile now and gain access to all features and respond to customer reviews.
Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
