us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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China Carey
I do not appreciate the low level of…

I do not appreciate the low level of customer service. I placed an order for a jacket and I do not have any idea if or when to expect it. I have tried calling the customer service line and no one is ever available to speak. I have no idea if I have wasted my money as I cannot even see how to cancel my order. I order a lot of things online and I have never seen something look so shady in a purchase yet, My money has been received by the company. I received email to confirm the order and to confirm that they shipped it but, not tracking information at all. The link to track the package does not show anything. This is the worst experience with an order I have ever had from any company.

1
Date of experience: Jan 21, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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