The customer service. Lack of speaking to banking department. The fraud department flagged an invoice and caused us much hardship with time and the customer's funds were being held by your team. I could not speak to anyone that could explain the issue. To date the reason was inaccurate. The funds came from a bank NOT a credit card as your team claimed. Every time I emailed or spoke to a person, there was a different story and reason for the flagging of funds. Square has to work on customer service with banking, I also has issues with paying bills. A check got lost, then I canceled auto pay and the check send anyway..without anyone to speak to about the problem. It takes days if not weeks to resolve a simple question or issue. m
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
