us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Janet Torres Moss
ASK FOR INTEREST ON HELD MONEY

I strongly advise anyone considering Square to think twice before trusting them with your business funds. Square has withheld my money for an unreasonable amount of time without providing a proper explanation or resolution, causing significant disruptions to my operations and unnecessary stress.When I reached out to support, the responses were vague, unhelpful, and repetitive, often pushing me in circles instead of resolving the issue. Despite being a legitimate business with verifiable transactions, Square treated me like a risk while holding onto my hard-earned money.No company that claims to support small businesses should be allowed to freeze payouts indefinitely, especially without transparent communication or a clear timeline for release. What should have been a convenient payment processor turned into a nightmare that put my business and clients at risk.Square may advertise itself as being business-friendly, but my experience shows otherwise. Their practices regarding fund withholding seem unfair, unprofessional, and even harmful to entrepreneurs who rely on a steady cash flow.

1
Date of experience: Aug 30, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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