us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Harlee Smith
They can - and WILL - hold (not release) your money for NINETY DAYS!

My first - and will be only - experience with Square…A client wanted to pay me via this app. I provided all requested information regarding my business to Square, including all requested documentation (business tax ID, long-term business profiles, etc.), as well as my bank account information. With no explanation, they canceled my account, but then said they were not releasing the $4,000 payment my client had already made for my services … for NINETY DAYS. Clearly the issue was not the legitimacy of the business transaction, or they would have 1. Explained, 2. Immediately refunded the payment to my client, and 3. NEVER agreed to allow the transfer. (What was the “magic” about the 90 days, other than Square simply holding on to my client’s / my money. EXTREMELY disgusted, and will never entrust them with a business transaction again.

1
Date of experience: Aug 03, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More