I study organizations and help leaders design and grow organizational cultures that sustain excellence. Customer service is the Achilles heel of many organizations. My experience with Square was first rate. I'm sure the individual I worked with is nice; but she could do nothing without the organizational structure that supports her. Kudos to the organization for getting this done well.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
