My Square account was abruptly frozen on October 5, 2023, and over 180 days (6 months) have now passed—exceeding the maximum freeze period stated in Square’s Payment Terms—yet my funds remain unreleased. Despite repeated attempts to contact customer support via email and phone , responses have been limited to generic replies like "under further investigation," with no transparency on progress or a concrete timeline for resolution.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
