us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Jeremy
READ THE BAD REVIEWS FIRST

READ THE BAD REVIEWS FIRST! Look at all the good reviews—they are only by invitation, which is a clear sign of manipulation. Trustpilot has been exposed multiple times for fake reviews, and Square is a prime example of this!I registered an account, accepted a payment, and got deactivated immediately—without any questions or investigation—locked for 120 days. Fine, I thought, whatever, but I need to return my client's money. But guess what? That’s impossible because Square has frozen the funds for 120 days!SQUARE, ARE YOU OUT OF YOUR MIND? WAKE UP! What are you doing?! So now, my client has to initiate a chargeback through their bank, and you will deduct a transaction fee from my account for a payment you already held?So, according to your deactivation policy, I have three options:Force my client to request a chargeback without delivering the product.Deliver the product and wait 120 days for my money.Ask my client to file a chargeback without giving them the product (basically scamming them), but still pay you a ridiculous transaction fee.YOU ARE SCAMMERS! I WILL WRITE ABOUT YOU ON ALL SMALL BUSINESS FORUMS! Deactivating my account after accepting a payment—brilliant! Why not deactivate my account before accepting a payment so that my business and finances don't suffer? I hope life treats you all the same way!

1
Date of experience: Feb 11, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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