us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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The  Crystal lady
I like it but needs more

So far I have like square and the fact that it keeps totals and keeps track of everything, I think it needs a few things a little bit larger screen, or the options to make it larger and also a voice to text sometimes when you’re really busy it’s hard to sit down at the little tiny monitor and put out invoices Especially after a long day at work. It would be nice to be able to use. Talk to text if you can’t see the screen well other than that it is a little bit glitchy for shipping orders. We do have a hard time with some orders, not showing up in the order shipment queue so it would be nice to be able to manually override that and I can’t the only way I’ve been able to do that is to send a one cent invoice for shipping and then then I shipped their order from there also There is not an option for some of my customers pay as they go so they buy one thing pay it off and I hold it and then then next week they’ll claim one more item pay it off and I hold it and then eventually on the third week they’ll buy another item and I ship all of them together Unfortunately I’m not allowed to include number one number two and number three invoice notifying the customer that all three items have shipped so it’s causing me tons of extra communication each time I put out an order because it looks like only item 3 has shipped when it’s actually 12 and three so those are kind of my complaints. It is a good system I think the fees are a little bit high But it works and until I switch over to another platform that’s what I’m going to use.

3
Date of experience: Feb 06, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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