us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Jedidiah Thone
I registered my account and received…

I registered my account and received payment for my services, but shortly after, I received the following message:"For our shared security, we’re making sure you’re you. Hi Jedidiah, we noticed unusual activity on your account. For security reasons, we have to make sure you’re really you. Until you’re verified, money from your account balance can’t be spent or transferred. If we can successfully verify you, your balance will be available again instantly. If we’re unable to successfully verify you, we may ask you for some additional information. Either way, you can expect an update within 2–3 business days."Afterward, you sent me a list of questions to verify my business with an review time of three business days. However, it has now been TWO WEEKS, and I still have not received my funds.In my sales report, the transaction shows as active, and you’ve acknowledged receipt of my answers. Despite this, my funds remain held with no updates. This situation is unacceptable. I provided the service to my client, and now I am unable to refund or access my payment due to an issue entirely outside of their control.This delay is causing significant frustration and financial strain. It feels like a SCAM to withhold funds for this long without clear communication or resolution. I expect immediate action to release my funds and resolve this issue.My name is Jedidiah Thone, and my business is registered with Square under the brand Grunts Pilot Bots.

1
Date of experience: Nov 18, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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