us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Travis Smola Geocaching With T
Stole my money for a non-functioning website

This company is nothing but a bunch of con artists. I paid $120 to direct my domain to my portfolio site. The site worked just fine for the first 30 days, which coincidentally enough, is the only time frame for a refund. I didn't know that until almost six months later when I was informed my site wasn't working by family members. When I requested a refund, they told me there was nothing they could do because I hadn't filed a customer service ticket in the 30-day window. This was a portfolio site that I rarely visited. I had no idea there was an issue! When I filed a complaint with the BBB, their reps repeatedly told me that the site worked fine when it most certainly did not. They also refused to admit their mistake. Stay far away from this company. They are a bunch of crooks!

1
Date of experience: Nov 04, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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