Customer Service is terrible! It very difficult for me to understand them and for them to understand me because of native language differences. I have to read my email to them multiple times and spend 10 minutes getting verified for a 1-minute question. They need to come up with a better way to verify their customers. This is not a one-time thing either. This is the case 80% of the time when I call. I need to get in and out without a hassle and this never is the case.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
