Customer support is not very helpful. We are waiting for a week to hear their opinion on our business' compliance with their terms of service. No reply via email, not even 'we are working on your request', chat support keeps promising an update in 1-2 business days, and it's been almost a week. Makes us consider what it'd take to fix a real issue, should it happen.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more