us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Jack
Horrible service

I recently set up my account for drone repair service and wood working hobby, I had a customer pay in visa gift cards, which I confirmed they all had money on them. I charged each one on my square account, and set up my bank account to it. I was then told my account was under review and my funds would be released in 24 hours. 24 hours later I got an email saying my account was deactivated for unsupported services and my money would be held for 90 days. I called them because I got no explanation except for unsupported services as to why this was, mean while I had already done the repair on a drone for a customer and gave it back. now I am without funds on this because my money is held and account is deactivated. Wow! what a company.

1
Date of experience: Aug 14, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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