us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Skip
I received my first payment, they deactivated my account, keep my money

I set up an account and had a question. I called customer support and while I had them on the phone I asked if the account was ok to use, the answer was yes. Then I had a payment come in a day or two later, and square said there was a problem with my account and I had to upload a bunch of verifying docs for their reveiw.The next day they deactivated my account and I cannot receive my money for 90 days. Who knows if they will really release it?In sum... They tell me the account is fine, I get a payment, then the account isn't fine, I'm deactivated and they have the money, and won't release it. That is a bunch of crap.What an lying low life cheatin scum bag way to treat people and do business. I can't say enough bad about them.My advice is to complain to the gov office that has jurisdiction over them. In the insurance world, if you have an insurance claim problem you cannot resolve with your carrier, you can complain to the state board of insurance, and if you have a legit point, they will contact the carrier and try to help get it resolved. Something similar is needed for square. I've read that my situation is not unique, it's actually common. We need to complain to the governing body. I'm trying to find out who that is.Rant over. thx.

1
Date of experience: Jul 03, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More