us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Mandys Mobile Foods
Many payment options, reliable deposits, but some minute issues with customer service

Square takes so many forms of payment, which I love. It deposits money timely. The fees are fair. The contactless chip reader with stand is great! The reports are almost perfect for my needs. However, after about 6 months of using Square, I started having connectivity issues with my card reader. It constantly disconnects and the only way I've found to reconnect it is to close and reopen the app. I've also had issues with it Square not staying connected, which switches over to offline payments which is risky, so I monitor my transactions closely. I also tried calling Square about the reader disconnecting a few months ago and wasn't able to call, only chat, so what would have been a 10 minute phone call turned into a 45 minute chat. I was disappointed in that. So with those issues I knocked one star off. I'm sure Square is better than most, so as of now, I'm staying with them unless someone can really beat the rates and offer phone customer service 24/7.

4
Date of experience: May 30, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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