A terrible company that does not respect small businesses! My name is Jennifer, and I reside in St. Lawrence County, NY. I work in web development and other IT-related fields. I started with SquareUp on April 7th, and since then, I've managed to process about 10 cash payments and three credit card payments. Let me say this was the worst experience ever—the company has no clue what it's doing. After every payment, they bombarded me with more questions than a judge on judgment day. Every payment I accepted was confirmed through verification over and over again, until the day I received a payment of $1,899.99, for which SquareUp asked me to go through an identity verification. I completed their program, my documents were accepted without finding anything incorrect, and then they sent me a new verification concerning the payment! Are you kidding me? I asked myself why I had to answer the same questions every time I received a credit card payment. I thought that I would answer the questions one last time, and if it happened again, I would part ways with SquareUp. But no, SquareUp, a gang of fraudsters, deactivated my account! They BLOCKED MY FUNDS. I regret so deeply that I got involved with this product. I spent days waiting for payment processing but received long lists of questions every time I received a payment, and now again, the same questions WHICH I HAD ALREADY ANSWERED AND RECEIVED A POSITIVE RESPONSE!!!! THE QUESTIONS WERE EXACTLY THE SAME, BUT THIS TIME THEY JUST DECIDED TO SEND ME AWAY 😕.What do I now have after dealing with these fraudsters from SquareUp?- Fully disclosed information about my clients, including photos, data, and contracts.- A bunch of SquareUp subscriptions and accounts from savings to checking that I can't close because I don't even know how to contact them. It's impossible to get through to them on the phone.$1,899 blocked, which I am trying to return to the client, but they still want to charge me a commission for processing the refund! Why should they, if they themselves blocked me after three verifications that were satisfactory using SquareUp, and then simply decided to steal my money on the fourth?!Wasted time!
Claim your business profile now and gain access to all features and respond to customer reviews.
Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
