us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
X Zhang
Square is not a legitimate card processing company. Always in favor of the fraudsters.

SQUARE deserves zero star because their Chip Card Readers have never been Compatible with US card networks. Square have me lose plenty of business revenue due to their chip card reader issues. Even worse, Square has forced me not to CONTEST those disputes (proofs upon request) obviously caused by them. These happened twice already in past 2 months.I have used Square for 7+ years. Since last year, I have experienced a two-week period of no card service (not my fault). This year of 2024, I encountered a major loophole again, where the Square company's CHIP-READER were not compatible with the U.S. financial systems.What happened as follows:A mexican fraudster (Arcelia Orozco) came to my Medical Massage clinic around 6pm on 4/7/2024, insisted to use her credit card to make a payment of $84. After I checked her ID, and swiped her card in the Square provided chip-reader device. The payment went through after she physically signed on SQUARE provided terminal devices.Square did not notify me anything until I found out today (4/9/2024) that SQUARE resolved dispute in the Arcelia’s favor on 4/7/2024. And I am forced not to Contest due to SQUARE chip huge problems (proofs upon request to support my statements).When wise people read so far, you have already figured out what thing Square is and what it is worth trusting. All in all, I don't want Square Company to cheat more business owners and make them lose their hard-earned money on the Chip-reader fraud (also can not be Contested). At last, Square company, you know whom I am and how to contact me. I don't mind discussing this matter with your legal department because it brings huge concerns of too many account holders of Square company. I definitely tell all smart business owners not using your SQUARE.NEVER USE SQUARE otherwise ending up losing your money and the rights to speak.

1
Date of experience: Apr 06, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More