As a business entity, we have been using Square all this while and everything was fine until we needed support. Square doesn't protect its seller community. For the current situation, we have got in touch with Square support and have got the same answer for the issue - that they cannot hold the amount until and unless we get our product returned with all its original invoices and certificates of high-value goods. Which is not fair in any case.2nd Answer:- The temporary hold has been made after more than half the payment has been given to the buyer - when they already have the product with certificates. So now they have the diamond ring worth $3631.25 and $1900 already with them safely. Do you understand the case and the loss? Is this a fair case?
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