us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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ben shima
Square!

Square!? Crook is more accurate. Received an E-bill, $10K. Paid. Seller made a mistake in generating the bill = being charged 3% service fee by Square, an honest mistake by a newbie. OK. Fine. Send another E-bill, I'll pay it - end of story.Instead, blah, blah, blah... the guy didn't know... this and that... whatever!@#$%?This is the atrocious part! Contacted Square via phone > redirected to web.help.page > chat link; except, there is no one but bots! Round and round of the hamster wheel, "We will contact you, usually in less than 5 minutes." Naturally, No one call!@#$%? During these hamster wheel loops, some of the bots made typo errors!@#$%? Do bots capable of doing that, making typo errors, "... better help, yo need to..." but not in another sentence!Is Square hiring sub-minimum wage, prison-forced labor workers to act like bots for its call center!?Not in jail. Don't need a sub-minimum wage forced labor job, but isn't that territory belong county sheriff already!?Inventing new ways to avoid providing customer service. Is there a sub-zero rating for a co. that stooped below whale sh.t in the bottom of the ocean?

1
Date of experience: Jan 21, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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