us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Denae Hintze
Website Bullies

I recently signed up for the online website builder. Initially, I had the option to subscribe monthly or annually after my free trial ended. At the time I chose annually, not realizing my decision would be locked in. During my free trial, I decided being charged monthly seemed for feasible for me. However, the website does NOT give you the option to switch to monthly after having chosen annual. I contacted customer service, they told me there is nothing they can do for my account, I either stay with the limited free plan or subscribe to the annual plus plan. I replied to them stating if they are what they call a website builder, it is NONSENSE they do not offer the option to switch to monthly. Instead of being forced to go annual for a plus plan, I am considering other options for my website in the future.

2
Date of experience: Nov 06, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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