Most of November 2023 Square Up have had technical / security issues that cause the system to be unusable. I had to pay $20.35 to transfer my money to my regular bank to be able to withdraw today due to another outage. On top of the $20.35 cents it cost me $30 for 5 gallons of diesel to make the 100 mile round trip to my bank. They had offered refunds for transfer fees earlier this month when they had other outages and I did not take them up on the refunds but this time it was just to much money in fees to tolerate, so I called customer support and the rep put me on hold while they asked a supervisor if they could refund me my fee and they declined. I have been using them for years but I think I might switch to another company/processor after this.
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