Absolutely terrible experience. They canceled my account and kept the balance in my account. When I called to speak to someone, not only is their customer service rude and not knowledgeable, they couldn't transfer me to a manager. They just left me absolutely in the dark with no options. Terrible company.If this review keeps getting taken down, im going to keep posting it everywhere because you guys are such a toxic company to small business owners.Because you guys decided to lock me out of my account all of a sudden, I looked like a fool in front of my customers and lost on hundreds of dollars.And they want me to provide documentation but how can I do that if you locked me out of my account when I had one. Simply ridiculous.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
