us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Nicolas Zapater-Lamadrid
Find a better payment processing company, you’ll be happy you did.

Title: Extremely Disappointing Experience with SquareRating: ⭐ (1/5)I recently had an extremely disappointing experience with Square that left me utterly frustrated and stranded during my vacation. Here's my candid review of my encounter with Square's services:**Account Closure without Warning:** Square abruptly closed my account without any prior warning or explanation. This shocking action caused significant disruption to my finances and impacted my ability to access my funds during a critical time.**Funds Held and No Support:** To make matters worse, Square decided to hold my funds, leaving me in a dire situation. This action left me with limited financial resources, and I was forced to sleep on the streets during my vacation due to the sudden closure of my account.**Lack of Accountability:** Despite reaching out to Square's customer support for assistance and an explanation, I was met with a lack of accountability and empathy. Their inability to provide timely and meaningful support only added to my frustration and despair.**Unforeseen Consequences:** Square's decision to close my account without any prior warning had unforeseen consequences that impacted my overall vacation experience. The stress, anxiety, and financial difficulties I encountered could have been avoided if Square had exercised greater transparency and responsible account management.**Disregard for Customer Well-being:** This experience has left me deeply disillusioned with Square's services. The fact that they demonstrated a complete disregard for the well-being of their customers and failed to provide any form of assistance or recourse in such a critical situation is truly disheartening.**Conclusion:** My encounter with Square has left me in a state of disbelief and frustration. Their abrupt account closure without warning, coupled with the subsequent financial difficulties and lack of support, has resulted in an unforgettable negative experience. I would strongly caution others to carefully consider the potential risks and consequences before entrusting their financial transactions.

1
Date of experience: Jun 22, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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