I would give a 0 if I could. The company closed my account without explanation or notification. I am new to their payment services as I have a fairly new business. I had payments received from current clients sitting there that I could not transfer out. They did not provide an explanation and would not allow me to speak with a supervisor or any other higher team. They said I would get my money in the account, but it will take 90 days. The system allowed me to refund the customer their payment for services but that will still take some time for them to receive. This is the worst company I have ever dealt with when it comes to Customer Service.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
