us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Poor Handling of Personal Information

When I finally was able to access a chat with a rep, my problem was resolved quickly. That said, the thing that caused the issue should never have happened and getting to a rep via chat was just a mind-numbing click maise. The problem: Square sends vendor purchase receipts to ANY email address that has EVER used your credit card for payment. I let my daughter use my cc for a purchase years ago when she was in college. This week when I paid a Square vendor, the receipt came to the email address I provided AND to my daughter's email address. While this was no big privacy threat for me personally since it is my daughter, it is just really poor handling of personal information by Square. I can imagine ex-spouses or significant others getting time-stamped purchases and location data that they were never meant to receive. Clean up you your act, Square!

2
Date of experience: Aug 01, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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